I didn’t quite know what to think when I recently heard about one of the large, advertising Orlando personal injury firms conducting back-to-back “Settlement Days” with one of the major Florida car insurance companies at its offices. My understanding is that the firm and the insurance company settled approximately 70 Orlando car accident cases during those two days. This is something we have never done at Cullen & Hemphill, PLC. While I suppose an argument could be made that this kind of bulk handling of personal injury claims is a more efficient use of everyone’s time, I am just not convinced that this kind of event encourages a law firm to individually dig into, learn, and fairly evaluate each individual’s case before trying to settle it. If you just look at the numbers, and assume that the law firm and insurance company worked a full 16 hours on those two settlement days, this means that a case was being resolved every 14 minutes or so. I suppose I question whether any law firm could be effectively communicating the unique and specials characteristics of each case and client in approximately 14 minutes. As a small, Winter Park personal injury firm that focuses a lot of time and energy on really getting to know our clients, their families, and their wants and needs, and the way that an accident has affected their lives, I wonder how this kind of information gets persuasively conveyed in 14 minutes of less. I am pretty sure our Cullen & Hemphill clients would be disappointed to learn that their case was handled in the exact same way as 69 others, over the course of two days. I don’t know of one client that has ever requested of us that his or her case be handled in bulk or bundled, or thought that his or her case deserved that kind of treatment. What do you think? If you have any questions regarding an Orlando car accident case, or any other Florida personal injury case, please call Winter Park personal injury attorneys Robert Hemphill and Kim Cullen at...Read More »
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